1 .		The primary function of managing is: [Hint]   maximizing profits.   managing budgets.   getting results through people.   leading employees.
2 .		The management process includes: [Hint]   planning, staffing, and leading.   organizing, controlling, and budgeting.   staffing, leading, and motivating.   planning, leading, and motivating.
3 .		Setting quality and production standards is a function of: [Hint]   leading.   controlling.   managing.   evaluating.
4 .		Attending to employees' health and safety concerns is a part of the ___________ function. [Hint]   Supervisory   Human Resource Management   Occupational Safety and Health   Counseling
5 .		Motivating, appraising and developing employees contributes to: [Hint]   a successful manager.   good personnel policies.   avoiding hiring mistakes.   high profit levels.
6 .		Recruiting, interviewing and selecting employees are the responsibility of: [Hint]   human resources managers.   staff personnel.   the line and staff managers.   the human resources department.
7 .		_________ are in charge of accomplishing the organization's basic goals. [Hint]   Company executives   Line managers   Staff and line managers   Production employees
8 .		Making decisions, directing others and giving orders are the rights bestowed by: [Hint]   management.   authority.   the HR department.   all managers.
9 .		A Human Resources Manager exerts: [Hint]   staff authority and line authority.   implied authority.   hiring authority.   Line authority and functional authority.
10 .		Access to top management gives human resources _____ authority. [Hint]   Line   Staff   Management   Implied
11 .		Human resources managers perform staff functions by: [Hint]   hiring, promoting, firing employees.   assisting and advising line managers.   advising top management.   implementing policies and procedures.
12 .		Establishing qualifications needed by employees in specific positions are the responsibility of: [Hint]   human resources managers.   top management.   line managers.   staff manager.
13 .		Maintaining a competitive advantage is a goal of the company's: [Hint]   profit level.   strategic plan.   internal strengths.   corporate level strategy.
14 .		Building and strengthening a company's long-term competitive position is a function of its: [Hint]   corporate strategy.   functional strategy.   business-level strategy.   competitive advantage.
15 .		A company separates itself from its competitors by its: [Hint]   quality of employees.   strategic plan.   business-level competitive strategy.   competitive advantage.
16 .		The strategic trend of globalization has included: [Hint]   markets, employment, and competition.   manufacturing, legalization, and capitalization.   deregulation, production, and advertising.   production, markets, and ownership.
17 .		The nature of work is changing as the result of: [Hint]   increased competition.   technology.   deregulation.   globalization.
18 .		New human resources management methods, and knowledge workers are required by the shift of: [Hint]   manufacturing jobs to service jobs.   manufacturing jobs overseas.   manufacturing jobs to clerical jobs.   goods-producing industries to military management models.
19 .		A strategy of diversification is difficult to achieve because of: [Hint]   the aging labor force.   traditional human resource systems.   increased competition.   women in the workplace.
20 .		Downsizing workforces and merging with other firms are efforts to: [Hint]   expand operations.   improve competitiveness.   achieve diversity.   expand globally.
21 .		Organizational changes driven by global expansion and improved competitiveness are: [Hint]   increasing managers' power bases.   increasing the use of power.   altering the bases of power.   diluting the effects of power.
22 .		Globalized firms achieve competitive advantage by improving their: [Hint]   financial capital.   human capital.   power bases   strategic plans.
23 .		Developing organizational cultures that foster innovation and flexibility is a function of: [Hint]   diversity.   globalization.   employee commitment.   strategic human resources management.
24 .		Strategic human resources management links human resources management with strategic goals and objectives to: [Hint]   improve employee commitment.   achieve diversity goals.   improve business performance.   achieve competitive advantage.
25 .		A firm's competitive strategies should be supported by its: [Hint]   functional strategies.   diversity strategies.   corporate-level strategies.   business strategies.
26 .		At the heart of HR's strategic role is the __________ of the firm's strategies. [Hint]   Commitment   Execution   Planning   Documenting
27 .		Identifying the primary activities that create value for customers and related support activities is the purpose of its: [Hint]   strategic plan.   HR management plan.   value chain analysis.   HR strategy.
28 .		Identifying and analyzing a firm's external opportunities and threats is a part of: [Hint]   value chain analysis.   strategic plan.   operational strategy.   environmental scanning.
29 .		Human resources assists in strategy formulation by supplying information about: [Hint]   employee workforce.   technological advances.   internal strengths and weaknesses.   the best HR system.
30 .		The primary technological trend in human resources is the development of: [Hint]   HRIS systems.   on-line records keeping.   Intranets.   HR portals.