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Part 1: Strategic Management
Part 1: Outline
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STRATEGIC MANAGEMENT (12%)
The processes and activities used to formulate HR objectives, practices and policies to meet the short- and long-range organizational needs and opportunities, to guide and lead the change process, and to evaluate HR's contributions to organizational effectiveness.
Responsibilities in Strategic Management
- Interpret information related to the organization's operations from internal sources, including financial/accounting, marketing, operations, information technology, and individual employees, in order to participate in strategic planning and policy making.
- Interpret information related to the general business environment, industry practices and developments, and technological developments from external sources (for example, publications, government documents, media, and trade organizations), in order to participate in strategic planning and policy making.
- Participate as a partner in the organization's strategic planning process.
- Establish strategic relationships with individuals in their organization, to influence organizational decision-making.
- Establish relationships/alliances with key individuals in the community and in professional capacities to assist in meeting the organization's strategic needs.
- Evaluate HR's contribution to organizational effectiveness, including assessment, design, implementation, and evaluation of activities with respect to strategic and organizational objectives.
- Provide direction and guidance during changes in organizational processes, operations, and culture that balances the expectations and needs of the organization, its employees, and other stakeholders (including customers).
- Develop and shape organizational policy related to the organization's management of its human resources.
- Cultivate leadership and ethical values in self and others through modeling and teaching.
Provide information for the organizational budgeting process, including budget development and review.
- Monitor legislative environment for proposed changes in law and take appropriate action to support, modify, or stop the proposed action (for example, write to a member of Congress, provide expert testimony at a public hearing, lobby legislators).
Knowledge in Strategic Management
- Knowledge of lawmaking and administrative regulatory processes
- Knowledge of internal and external environmental scanning techniques
- Knowledge of strategic planning process and implementation
- Knowledge of organizational social responsibility (for example, welfare to work, philanthropy, alliances with community-based organizations)
- Knowledge of management functions including planning, organizing, directing and controlling
- Knowledge of techniques to sustain creativity and innovation
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