Chapter 2: Equal Opportunity and the Law
Sections
Equal Employment Opportunity 1964---1991
Defenses Against Discrimination Allegations
Some Discrimination Employment Practices
The EEOC Enforcement Process
Diversity Management and Affirmative Action Programs
Chapter 3: Job Analysis
Sections
The Nature of Job Analysis
Methods of Collecting Job Analysis Information
Writing Job Descriptions
Writing Job Specifications
Job Analysis in a "Jobless" World
Chapter 4: HR Planning and Recruiting
Sections
Employment Planning and Forecasting
Effective Recruiting
Internal Sources of Candidates
Outside Sources of Candidates
Recruiting a More Diverse Workforce
Developing and Using Application Forms
Chapter 5: Employee Testing and Selection
Sections
Why Careful Selection is Important
Types of Tests
Work Samples and Simulations
Other Selection Techniques
Pre-employment Information Services
Chapter 6: Interviewing Candidates
Sections
Basic Features of Interviews
What Can Undermine an Interview's Usefulness?
Designing and Conducting the Effective Interview
Chapter 7: Training and Developing Employees
Section
Orienting Employees
Chapter 10: Managing Careers and Fair Treatment
Section
Managing Dismissals
Chapter 16: Managing Global Human Resources
Section
Improving International Assignments Through Selection
