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Self-Study Quiz: True or False

Chapter 12: Managing Knowledge in the Digital Firm

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This activity contains 15 questions.

Question 1.
Because of their complexity and intangible benefits, knowledge-management systems represent only a minor area of information systems investment.


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Question 2.
Knowledge is both an individual attribute and a collective attribute of a firm.


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Question 3.
Knowledge storage generally involves the creation of wisdom.


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Question 4.
Portal and search engine technology have resulted in an explosion of "knowledge" and information dissemination.


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Question 5.
The first knowledge management systems that appeared in the late 1980s and 1990s focused on semistructured knowledge.


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Question 6.
Knowledge network systems provide an online directory of corporate expertise in well-defined knowledge domains.


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Question 7.
Architects, engineers, and medical workers use precise simulations of objects provided by virtual reality systems.


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Question 8.
Best practice is a scheme for classifying information and knowledge in such a way that it can be easily accessed.


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Question 9.
The majority of knowledge workers do not rely on office systems to increase productivity in the office.


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Question 10.
Neural networks and data mining can discover underlying patterns, categories, and behaviors in large data sets.


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Question 11.
Expert systems typically perform very complex tasks that cannot be performed by a professional in a few hours.


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Question 12.
Fuzzy logic provides solutions to problems requiring expertise that is difficult to represent in the form of crisp IT-THEN rules.


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Question 13.
Genetic algorithms work by representing information as a string of 0s and 1s.


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Question 14.
A listing of keywords is an important aspect of the design of a CBR system.


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Question 15.
Shopping bots are a form of intelligent agent.


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